Effective Date: 01 September 2023

Our Commitment to Privacy

At TGI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our mobile application (“TGI CareNet”). By accessing or using the App, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information that you provide to us directly when you use the App. This information may include your name, email address, phone number, or any other information you voluntarily provide.

Device Information: We may collect certain information about your mobile device, including device type, operating system, unique device identifiers, IP address, and mobile network information. This information is used to ensure the proper functioning of the App and to analyze trends and usage patterns.

Usage Information: We may collect information about how you use the App, including the features you use, the pages you visit, and the actions you take. This information helps us understand your preferences and improve the App’s performance and user experience.

Location Information: With your consent, we may collect and process information about your actual location, such as GPS signals, Wi-Fi access points, and cell tower IDs. This information may be used to provide location-based services, such as personalized content or recommendations.

How We Use Your Information

We may use the information we collect for the following purposes:

Provide and Improve the App: We use your information to provide you with access to and use of the App’s features and functionalities. We also use this information to continually improve the App’s performance, content, and user experience.

Communicate with You: We may use your contact information to send you important updates, notifications, and promotional materials related to the App. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

Personalization: We may use your information to personalize your experience within the App, such as by providing tailored content, recommendations, or advertisements based on your preferences.

Analytics and Research: We may use your information for analytical purposes, such as analyzing usage trends, measuring the effectiveness of our marketing campaigns, and conducting research to improve our products and services.

Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also use and disclose your information to enforce our terms of service or protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users or others.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate, analyze, or improve the App. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

We may also share your information in the following circumstances:

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice within the App of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Consent: We may share your information with your consent or at your direction.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Children’s Privacy

The App is not intended for use by individuals under the age of 16 years. We do not knowingly collect personal information from children under 16 years. If you believe we may have collected personal information from a child under 16, please contact us immediately, and we will take appropriate steps to remove that information from our records.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised version will be effective as of the “Effective Date” mentioned at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at [+2638677 199 250].

By using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.